Our work flow
Below is our work process for our main package "Dental Insurance Billing Advanced". Keep in mind that you can add many other services to this package like "Answering incoming calls" or "Daily ledger audit" at very low rate.
We send claims daily
We send claims daily to dental insurances. We make sure to include X-rays, narrative, and periodontal charting for procedures that requires such information to get paid.
We post your EOB's Insurance payments
We pull EOB's online. Also your office manager has the option to use our scanner to scan any additional EOB's they would like us to post
Denied or partially paid claims
Some of the insurance payments we post, will be denied or partially paid. We follow up on these denied and partially paid claims to make sure they are all rightfully paid.
Agining Report
We run claims aging report monthly and we work on it daily. To make sure no claim falls between the cracks or gets forgotten about
Unpaid Claims
When there is a claim that is not paid due to insurance policy limitation we inform your office manager so they can either bill the patient or take the proper steps to limit future mistakes
Reports
You will get weekly reports on our work process so you can always know what we are working on and where are we with your claims recovery process